About Us
We believe healthcare works best when patients feel heard, providers have time, costs are transparent, and care is proactive, not reactive.
At Root Cause Direct Care, we focus on prevention, education, and partnership—so you can feel supported at every stage of your health journey.
At Root Cause Direct Care, our mission is to provide compassionate, relationship-centered primary care through a simple, transparent membership model. As a Physician Assistant–led practice, we focus on listening first, treating the whole person, and addressing the root causes of illness—not just symptoms.
By removing insurance from the exam room, we restore what healthcare should be: unhurried visits, open communication, clear pricing, and a provider who truly knows you. Our goal is to empower individuals and families to take control of their health with confidence, clarity, and continuity of care.
Our Mission
Root Cause Direct Care operates under a Direct Primary Care (DPC) model. Instead of billing insurance, patients pay a flat monthly membership fee that covers most primary care needs.
This approach allows us to:
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Spend more time with you at every visit
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Offer same-day or next-available appointments
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Provide direct access to your provider without gatekeepers
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Maintain transparent, predictable pricing
Your membership includes unlimited primary care visits and ongoing access to your provider. For members in Running Springs and the surrounding areas, we also offer house call visits by appointment.
Because we don’t answer to insurance companies, every decision is based solely on what’s best for you.
How it Works
Direct Primary Care is a modern, patient-first approach that brings medicine back to its roots: trust, accessibility, and partnership.
What Makes DPC Different?
No insurance billing – No copays, deductibles, or surprise bills
Longer appointments – Visits are always scheduled in 30–60 minute blocks
Direct access – Reach your provider by text, phone, email, or video
Fewer barriers – Less paperwork, less waiting, less frustration
Think of DPC like a gym membership for your health: a simple monthly fee that gives you ongoing access, guidance, and support.
Why Choose Direct Care?